CALL 800-379-1600 FOR CARE

Non-Discrimination Policy

Great Lakes Caring complies with applicable federal civil laws and does not discriminate, exclude or treat people differently on the basis of race, color, creed, sex, national origin, disability, ability to pay, DNR status, diagnosis/infectious disease, sexual orientation, marital status, gender identity, gender expressions, age, status with the regard to public assistance, social status, political belief, religion or veteran status with regard to admission, access to treatment or employment. 
 
Great Lakes Caring provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats); and free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.  If you need these services, contact the Vice President of Human Resources.
 
If you believe that Great Lakes Caring has failed to provide these services or discriminated in any other way, you may file a grievance in person or by phone or mail by using the following contact information.  If you need help filing a grievance, our Civil Rights/Section 1557 Coordinator is available to help:  Vice President of Human Resources, 900 Cooper Street, Jackson, MI, 49202; Phone: 1-800-379-1600.
 
It is the law for Great Lakes Caring not to retaliate against anyone who opposes discrimination, files a grievance or participates in the investigation of a grievance.
 
Grievances must be submitted to Great Lakes Caring within 60 days of the date you become aware of the possible discriminatory action, and must state the problem and the solution sought.  We will issue a written decision on the grievance based on a preponderance of evidence no later than 30 days after its filing, including a notice of your right to pursue further administrative or legal action.  You may also file an appeal of our decision in writing to the Administrator within 15 days at 900 Cooper Street, Jackson, MI, 49202.  The Administrator will issue a written response within 30 days after its filing. 
 
The availability and use of this grievance procedure does not prevent you from pursuing other legal or administrative remedies.
 
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by using any of the following methods:
 
Submit electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
 
Write to U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201.  Complaint forms are available at: http://www.hhs.gov/ocr/filing-with-ocr/index.html
 
Call 1-800-368-1019 (toll free) or 1-800-537-7697 (TDD)
ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-800-379-1600  (TTY: 1-800-379-1600).
 
ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1600-379-800-1 (رقم هاتف الصم والبكم: 1600-379-800).
 
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-379-1600(TTY:1-800-379-1600)。
 
CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-800-379-1600  (TTY: 1-800-379-1600).
 
KUJDES:  Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë.  Telefononi në 1-800-379-1600 (TTY: 1-800-379-1600).
 
주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-800-379-1600  (TTY: 1-800-379-1600) 번으로 전화해 주십시오.
 
লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-800-379-1600 (TTY: ১-800-379-1600)।
 
UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.  Zadzwoń pod numer 1-800-379-1600  (TTY: 1-800-379-1600).
 
ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-800-379-1600  (TTY: 1-800-379-1600).
 
ATTENZIONE:  In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.  Chiamare il numero 1-800-379-1600  (TTY: 1-800-379-1600).
 
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-379-1600(TTY:1-800-379-1600)まで、お電話にてご連絡ください。
 
ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-800-379-1600  (телетайп: 1-800-379-1600).
 
OBAVJEŠTENJE:  Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno.  Nazovite 1-800-379-1600 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-379-1600).
 
PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-800-379-1600  (TTY: 1-800-379-1600).
 
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-800-379-1600 (TTY: 1-800-379-1600).
 
ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-800-379-1600 (ATS : 1-800-379-1600).
 
AANDACHT:  Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten.  Bel 1-800-379-1600 (TTY: 1-800-379-1600).
 
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-800-379-1600 (TTY: 1-800-379-1600) 'ਤੇ ਕਾਲ ਕਰੋ।
 
УВАГА!  Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки.  Телефонуйте за номером 1-800-379-1600 (телетайп:  1-800-379-1600).
 
ATENȚIE:  Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit.  Sunați la 1-800-379-1600 (TTY: 1-800-379-1600).
 
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  1-800-379-1600 (TTY: 1-800-379-1600).
 
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-800-379-1600 (TTY: 1-800-379-1600).
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-800-379-1600 (TTY: 1-800-379-1600).
 
ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis.  Ligue para 1-800-379-1600 (TTY: 1-800-379-1600).
 
ATANSYON:  Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.  Rele 1-800-379-1600 (TTY: 1-800-379-1600).
 
ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ 1-800-379-1600 (TTY: 1-800-379-1600)។

ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-379-1600  (टिटिवाइ: 1-800-379-1600) ।
 
PERHATIAN:  Jika Anda berbicara dalam Bahasa Indonesia, layanan bantuan bahasa akan tersedia secara gratis.  Hubungi 1-800-379-1600 (TTY: 1-800-379-1600).
 
ICITONDERWA:  Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu.  Woterefona 1-800-379-1600 (TTY: 1-800-379-1600).
 
เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี  โทร 1-800-379-1600 (TTY: 1-800-379-1600).
 
PIŊ KENE: Na ye jam në Thuɔŋjaŋ, ke kuɔny yenë kɔc waar thook atɔ̈ kuka lëu yök abac ke cïn wënh cuatë piny. Yuɔpë 1-800-379-1600  (TTY: 1-800-379-1600)
 
ܙܘܼܗܵܪܵܐ: ܐܸܢ ܐܲܚܬܘܿܢ ܟܹܐ ܗܲܡܙܸܡܝܼܬܘܿܢ ܠܸܫܵܢܵܐ ܐܵܬܘܿܪܵܝܵܐ، ܡܵܨܝܼܬܘܿܢ ܕܩܲܒܠܝܼܬܘܿܢ ܚܸܠܡܲܬܹܐ ܕܗܲܝܲܪܬܵܐ ܒܠܸܫܵܢܵܐ ܡܲܓܵܢܵܐܝܼܬ. ܩܪܘܿܢ ܥܲܠ ܡܸܢܝܵܢܵܐ 1600-379-800- (TTY: 1-800-379-1600)

ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-379-1600(መስማት ለተሳናቸው: 1-800-379-1600).

LUS CEEV:  Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.    Hu rau 1-800-379-1600 (TTY: 1-800-379-1600).
 
ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ 1-800-379-1600 (TTY: 1-800-379-1600).
 
KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo.  Piga simu 1-800-379-1600 (TTY: 1-800-379-1600).
 
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-800-379-1600 (TTY: 1-800-379-1600) تماس بگیرید.
 
XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.  Bilbilaa 1-800-379-1600 (TTY: 1-800-379-1600).