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Great Lakes Caring Named to 2011 HomeCare Elite

Places in Top 25% Out of 9.700 Agencies Nationwide

Great Lakes Caring today announced that for a fifth consecutive year in a row it has been named to the 2011 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. Now entering its sixth year, The HomeCare Elite identified Great Lakes Caring as one of the top 25 percent ranked companies out of 9,700 nationwide. Winners are ranked by an analysis of performance measures in quality outcomes, process measure implementation, and financial performance.

Great Lakes Caring Chief Executive Officer William Deary credits his employees’ dedication to delivering superior quality care, their commitment to customer service, and their support and respect for fellow employees with the company’s ability to rank as one of the HomeCare Elite. “Over 6,000 patients are taken care of daily by our staff of 1,100. It is their caring attitude that makes a difference in our delivery of services. While we have the newest equipment and latest technology, if we didn’t have our extraordinary staff who are dedicated every day to delivering superior quality care, we would be just like every other home care company,” said Deary.

In addition to receiving the prestigious HomeCare Elite recognition, Great Lakes Caring was named to the Inc. 5000 fastest growing companies in American in 2008, 2009 and 2010; the Michigan Award for Excellence for Improving Care in the Home Health setting for three consecutive years in a row from MPRO - Michigan’s Medicare Quality Improvement Agency; and for being named Campaign Participant of the 2010 - 2011 National Home Health Quality Improvement Campaign.

“It is increasingly challenging to manage the cost/quality equation. The 2011 HomeCare Elite winners demonstrate a commitment to providing patients with the best possible care while managing their business efficiently and effectively,” said Amanda Twiss, CEO of OCS and My InnerView. “This year, we updated our methodology to reflect industry focus and, based on this rigorous analysis, we congratulate Great Lakes Caring on being one of the top home care agencies in the country.”

The 2011 HomeCare Elite is the only performance recognition of its kind in the home health industry. The 2011 HomeCare Elite is brought to the industry by OCS HomeCare, the leading provider of homecare information, and DecisionHealth, publisher of the industry’s most respected independent newsletter Home Health Line and the Complete Home Health ICD-9-CM Diagnosis Coding Manual. The data used for this analysis were compiled from publicly available information. The entire list of the 2011 HomeCare Elite agencies can be viewed by visiting the OCS HomeCare website at


Great Lakes Caring is one of the Midwest’s premier providers of a continuum of care, consisting of home health, palliative care, and hospice care, as well as home medical equipment. Our care services are delivered with an unparalleled level of quality by our exceptionally dedicated team of health care professionals to more than 6,000 patients across Michigan, Indiana and Ohio. Our intimate approach to caring for our patients, along with our relentless pursuit of advanced health care technologies and innovative care services, drives more than 2,000 loyal physicians to entrust their patients’ care to Great Lakes Caring.


As a combined business unit of National Research Corporation, OCS and My InnerView empower clients and partners throughout the entire post-acute continuum of care, including home health, hospice, skilled nursing, assisted living, and more. The company offers market-leading survey solutions, predictive tools, data analytics, quality and outcomes reporting, financial insights, and the nation’s largest comparative databases. OCS and My InnerView partner with more than 12,000 post-acute providers. For more information, please visit the OCS and My InnerView websites or call 888.325.3396 and 800.601.3884.


For 25 years, DecisionHealth has served as the industry’s leading source for news, coding tools and resources and training materials found in reputable products such as Home Health Line, Diagnosis Coding Pro for Home Health and the Complete Home Health ICD-9-CM Diagnosis Coding Manual. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables us to provide solutions, tools and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals. For more information, please visit or call 877.602.3835.