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Great Lakes Caring Home Health and Hospice to Open New National Operations Center in Jackson, Michigan

(June 7, 2016) On May 3, 2013, Great Lakes Caring Home Health and Hospice Chief Executive Officer William Deary promised Michigan Governor Rick Snyder that the company would add 325 jobs over the next 12 months. Using the Governor's grading system, the Company would get a "thumbs up" if the employee count reached 1350. The company hired 408 employees in 2013, 487 in 2014 and 696 in 2015. Exceeding the 12 month goal each year, for three consecutive years earning a "new employees hired hat trick". In 2015, 38% of all newly hired employees were referred to Great Lakes Caring by a current employee and in April 2016 the company was named by FORTUNE MAGAZINE as one of the 20 Best Places to Work in Health Care in the United States.

This month, the leading Home Health and Hospice Company in the Midwest will celebrate their 2013 promise with the addition of a National Operations Center at 830 Francis Street in Jackson, Michigan. The center will not only consolidate decentralized business operations under one roof to maximize efficiency, it will also bring the total number of new home health and hospice employees hired to 1591 since Deary made the 325 new employee promise three years ago, in 2013.

The 4000 square foot building, adjacent to the Great Lakes Caring Corporate Headquarters, has completed a major renovation in preparation for a ribbon cutting ceremony in July that will mark the center's official opening.

"Our National Operations Center will consolidate our growing business operations and enable us to more efficiently and effectively provide a value-based coordinated continuum of health care. It also will help us exceed expectations on a promise we made to the State of Michigan three years ago," Deary said.

The addition of over 1500 jobs represents in three years, an 88% increase in payroll from $50 million in 2012 to over $94 million in 2015. The resulting benefit to the city and state is the economic investment in wages, benefits, local taxes and infrastructure.  

"Over the past five years, we have worked to create an environment for more and better careers for Michiganders and today's announcement shows those efforts are paying off," said Gov. Rick Snyder. "William Deary and his team made a commitment and stuck to it, which is something everyone can celebrate today. The continued growth of Great Lakes Caring Home Health and Hospice is contributing to our State's comeback, and I applaud them for their commitment to staying and growing in Michigan."

Jackson City Manager, Patrick Burtch, also hailed the new Operations Center as welcome news. "This new development will have an extremely positive impact in our community, bringing with it jobs, tax revenue and a new business façade to our rapidly-improving city. For years, Great Lakes Caring has been one of the businesses at the forefront of moving Jackson's economy forward with skilled health care professionals such as nurses, health aides and therapists. We welcome any development, of course, but a development from Great Lakes Caring is one we know will serve our community well, long into the future," Burtch said.

"Great Lakes Caring is a tremendous asset to the greater Jackson community and the new Operations Center will not only enhance the visibility and economic vitality of the City, and it will provide opportunities for residents throughout the County to build sustainable and fulfilling careers," said Jackson Chamber of Commerce President and CEO, Mindy Bradish-Orta.

Great Lakes Caring has grown remarkably from its humble beginnings in 1994, when it had a goal to become the best home health care company in Jackson, Michigan. Today, the award-winning company serves over 9,000 patients each day, in seven states and employs over 2,600. "A National Operations Center will help us to streamline operations and make the most of lean business principles as our company continues to expand our geographic coverage area, number of employees and number of referral source relationships and most important, help us continue to exceed the expectations of every patient, every visit, every day." added Adam Nielsen, President.

The addition of a National Operations Center is one more distinction that differentiates Great Lakes Caring from their competition. Not only is the company one of the largest and most trusted home health and hospice providers in the United States, With 25 locations, the Company is one of the largest providers of home health and hospice in the United States and is nationally renowned as one of only eight home health and hospice companies in the nation recognized for "Top 50" clinical, operational and financial leadership excellence.